Terms and Condition
Welcome to T.C.T.s. These Terms and Conditions govern your use of our services, website, and rentals. By accessing our website or booking our services, you agree to be bound by the following terms. Please read them carefully.
1. Services Provided
T.C.T.s offers event rental services including, but not limited to, chairs, tables, tents, linens, and custom décor as well as professional event photography services. All rentals and services are subject to availability and booking confirmation.
2. Booking & Payment
- To secure your booking, a deposit (typically 30%) is required. The remaining balance is due before your event date.
- Payment can be made via credit/debit card, PayPal, or other approved methods.
- All prices are subject to applicable taxes and service fees.
3. Cancellation & Rescheduling
- Cancellations made more than 14 days prior to the event date may be eligible for a partial refund of the deposit.
- Cancellations within 14 days of the event are non-refundable.
- Rescheduling is permitted based on availability. A fee may apply depending on the proximity to the original event date.
- In the event of force majeure (natural disasters, government restrictions, etc.), T.C.T.s will work with clients to find the best possible resolution.
4. Rental Terms
- All rental items are inspected, cleaned, and sanitized prior to delivery.
- The client is responsible for the safekeeping of all rental items for the duration of the event.
- Damaged, lost, or stolen items will be charged at replacement value.
- Setup and breakdown services are available and may incur additional fees depending on complexity and location.
5. Photography Services
- All photography packages include standard editing and digital delivery of final images.
- Delivery timelines for photos vary depending on package size but typically range from 7 to 14 business days.
- Copyright of all photos remains with T.C.T.s unless otherwise agreed in writing. Clients are granted usage rights for personal and promotional purposes.
6. Client Responsibilities
- The client must provide accurate event details including location, timing, and any special requirements.
- The client is responsible for obtaining any necessary permits or permissions for use of public or restricted spaces.
- Sufficient access and space must be available at the event site for setup and breakdown.
7. Liability & Indemnification
- T.C.T.s is not liable for delays or disruptions caused by conditions beyond our control including, but not limited to, weather, acts of God, or third-party vendors.
- The client agrees to indemnify and hold harmless T.C.T.s, its employees, and contractors from any claims, damages, or losses arising from use of our services.
8. Use of Website
- All content on the T.C.T.s website including images, text, and graphics is the property of T.C.T.s and may not be copied, modified, or distributed without written consent.
- Any personal data submitted via forms is used solely for booking and communication purposes in accordance with our Privacy Policy.
9. Changes to Terms
T.C.T.s reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our website. Continued use of our services after any changes constitutes your acceptance of the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please reach out to us:
T.C.T.s Event Rentals & Photography
Based in Chicago, IL
Email:
Phone: 773-441-1444