Browse our most frequently asked questions for smooth event planning.

Planning an event comes with a lot of moving parts we’re here to make it easier. Below, you’ll find answers to the most common questions about our rentals, photography services, booking process, and more. If you don’t see what you’re looking for, feel free to reach out our team is always happy to help.

Most Ask

General Question

Quick answers to what our clients ask the most so you can plan with ease and confidence.

1. What types of events do you service?

We provide rentals and photography for a wide range of events including weddings, birthdays, corporate functions, baby showers, and private gatherings both indoor and outdoor.

We recommend booking at least 3–4 weeks in advance to ensure availability, especially during peak event seasons. However, we do our best to accommodate last-minute requests when possible.

Yes! We offer delivery, setup, and breakdown services for all rental items to ensure your event runs smoothly. Fees may vary based on location and setup complexity.

Absolutely! We offer bundled packages that include both rentals and event photography, saving you time and simplifying your planning process.

People Know

General Question

Everything you need to know before booking simplified.

1. Where is T.C.T.s located?

We’re proudly based in Chicago, Illinois, and provide services throughout the city and surrounding areas.

Our inventory includes chairs, tables, tents, chair covers, table covers and more perfect for any indoor or outdoor event.

Yes, a deposit is required to confirm your reservation. The remaining balance is typically due before your event date. Full payment terms are shared during the booking process.

We understand that plans can change. Our cancellation and rescheduling policies vary depending on how close it is to your event date. Please contact us directly for full details and options.

Happy to Answer All Your Question

Here’s everything you need to know to plan your event stress free.

1. Can I view your inventory before booking?

Yes! You can browse our inventory online, and we’re happy to schedule a consultation to discuss your event needs and show you available options.

Absolutely. We can tailor a rental and photography package based on your event type, size, and budget.

Cleanliness is a top priority. All rental items are thoroughly cleaned, sanitized, and inspected before and after every event.

Yes, for larger events or complex setups, our team can stay on-site to assist and ensure everything runs smoothly.

We offer secure online payment options through our website. Payment plans are available depending on the size and timeline of your event.

We primarily serve the Chicago area but can accommodate nearby suburbs or destinations upon request just reach out with your event location.